faqts http://www.faqts.com/knowledge_base/index.phtml/fid/363 Get the FAQTs, and nothing but the FAQTs en-us What is the current theme for the GCSE ICT B Course for examination in 2006? http://www.faqts.com/knowledge_base/view.phtml/aid/37282/fid/1836 The current theme for examination in Jan 2006 and June 2006 series of examinations is 'The... Is it possible to work on a Clarify Case as a group rather than have only one individual own it and work on it? http://www.faqts.com/knowledge_base/view.phtml/aid/17061/fid/363 If you leave the case in the queue everyone with access to that queue can work on it and add...