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What does “follow the sun” model mean?

Mar 18th, 2008 04:56
Michael Henderson, http://www.lexolutionit.com

India is situated 5 hours ahead of UK, 10 hours ahead of New York and 13
hours ahead of Los Angeles. US and UK companies can claim overnight
response capability because during their night time, it is day time in
India and agents in India can respond to emails during Indian business
hours. This is known as follow the sun model. 
Michael Henderson