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What is the future of KPO in India?

Apr 22nd, 2008 20:56
dman, John Martin, Maneet Puri, http://sturly.com


The KPO industry has a bright prospect in India. According to NASSCOM,
the global Knowledge Process Outsourcing Industry is expected to reach
USD 17 billion by 2010. India being the most preferred destination for
outsourcing will share a whopping USD 12 billion of that. The other
reports have predicted that India will capture over 70% of the global
KPO sector by 2010. Again, the survey result of Evalueserve, a Gurgaon
based outsourcing company indicate that the global KPO market is
expected to grow at a cumulative annual growth rate (CAGR) of 46 per
cent, from $1.2 billion in 2003 to $17 billion in 2010
Maneet Puri
http://www.dayrobinsonservices.com